Junior Technical Specialist

Junior Technical Specialist

Kick-start your cybersecurity career with Fox-IT (part of NCC Group). You'll help keep our customers' security platforms running smoothly - mainly Splunk (SIEM) and EDR tools like Carbon Black, SentinelOne, and CrowdStrike. No prior Splunk/EDR experience needed: you'll learn on the job with structured training and certifications.

You'll join our Technical Operations (T-Ops) team of six in Managed Services, working closely with colleagues in the Netherlands, UK, and Spain.

What You Will Do (Entry-Level Scope)

• Triage and investigate basic technical issues and alerts, following runbooks/playbooks.
• Perform routine checks on Splunk and EDR platforms (health checks, basic admin tasks).
• Log, update, and close tickets with clear notes; escalate when needed.
• Shadow senior engineers and assist with slight changes (under supervision).
• Document fixes and contribute to simple "how-to" guides for the team.
• Take part in training and complete agreed certifications (we'll support you).

Requirements

• 0–1 years' experience in IT support, ops, or similar (internships and projects count).
• Comfortable troubleshooting software/application issues (first-line or lab/project experience welcome).
• Basic Linux knowledge is a plus (or keen to learn).
• Curious, methodical, and happy to ask questions and collaborate.
• Strong English communication and Dutch or Spanish is a plus.

Our Offer

You will work in a place at the top of cybersecurity where your ideas are valued. You may not always be able to share all the details about your work, but you can tell that you are contributing to a safer society. Additionally, we offer you:

• A good salary that matches the things you have already done and will do.
• Flexible working hours and flexibility working from home or at the office, allowing you to optimally combine your private life with your work.
• A favorable pension scheme, twenty-six vacation days (+4 mandatory days off), and 8% holiday pay with a full-time contract.
• Plenty of development opportunities: you can gain and share knowledge through training, TechTalks, events, and our own Fox Academy.
• A laptop and business phone. If you use your own phone, you will receive a reimbursement of up to €25 per month.
• A remote work allowance (for hybrid working).
• A performance bonus and profit sharing because we value your effort.
• When we work in the office, we gather every day for a delicious lunch.

Do you recognize yourself in the above description and see the match? Let us know how you vision this! You can apply via the button below. You will then be directed to our ATS Workday, allowing us to process your application quickly.

Comprehensive screening is part of the onboarding process at Fox-IT.

Help from recruitment agencies, however well-intentioned, is (really) not needed.

We are Fox-IT, also known as Fox. We stand for 'A More Secure Society.' Together, we are committed to making society safer through our technical and innovative solutions. From ethical hackers and incident responders to developers, security consultants, and more: we do this for organizations where cybersecurity is of significant importance.

We are critical thinkers, naturally security-minded, and love continuous development. We are part of the NCC Group, and together with 2,000 colleagues around the world, we work towards our mission of creating a safer world.

We have the mission to make our society safer. Our colleagues are the ones who make this possible; a global team of talented individuals working together towards a safer future. We want to create an environment where everyone can reach their full potential. We work together, are immensely creative, embrace differences, and want you to be part of our mission.

We review every application and will contact you if your knowledge and work experience match what we are looking for. If you do not hear from us within 10 days, please do not be disappointed; we will keep your CV in our database for potential future vacancies and encourage you to keep an eye on our vacancies on our website. Feel free to apply for another position that appeals to you! If you do not want us to keep your details, please send an email to global.ta@nccgroup.com. All personal data is stored in accordance with the NCC Group's privacy policy. We are committed to diversity and flexibility in the workplace. If you need any adjustments during the application process, please let us know.

If you need further modifications or additional assistance, feel free to ask!