Account Manager, Detroit

Account Manager, Detroit

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal, one of the world's leading media and entertainment companies. The Account Manager role is a strategic partner to Clients & Sales Account Executives.

This position is responsible for managing and growing NBCU's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

As an Account Manager, you will:

• Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution
• Be responsible for managing & developing client relationships
• Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services
• Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships
• Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns
• Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
• Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning

Responsibilities include, but are not limited to:

• Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
• Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
• Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support
• Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
• You not only analyze data to understand trends, you clearly communicate the "why" behind results and deliver actionable insights & recommendations to both internal and external partners
• Develop campaign strategies and audience targeting recommendations
• Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs

Qualifications

• 3+ years Planning and/or Account Management/Client Service experience in the media industry
• Experience contributing to revenue, advertiser education, & advertiser satisfaction
• Passion for data, process, customer success and working cross-functionally with stakeholders
• Ability to foster strong internal and external relationships.
• Excellent interpersonal and client communication skills; experienced presenter and negotiator
• Self-starter; ability to work very independently as well as collaboratively
• Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business
• Strong analytical reasoning and problem solving skill
• Ability to foster strong internal and external relationships.
• Excellent interpersonal and client communication skills. Experienced presenter and negotiator
• Self-starter; ability to work very independently, but also fit into a strong team environment
• Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business
• Strong analytical reasoning and problem solving skills

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.