Asia Wealth Management, Client Services Manager (trade Execution), Hong Kong

Client Service Manager

Client Service Manager (CSM) works closely with the Investment Representatives (IR) to manage client relationship and deliver a wide range of private wealth management services to Ultra High Net Worth clients.

Responsibilities

• Day shift (overseas market hours: 8am – 5pm / 11am – 8pm) and holiday coverage required
• Handle various products including equities, FX, fixed income, exchange-traded derivatives, and structured products.
• Handle trade execution and monitoring and maximize best execution of orders for clients / IRs
• Liaise with Operations to ensure trade allocation and settlement are completed smoothly
• Communicate with IRs and clients across different regions in Asia who invest in overseas markets such as US and Europe with market information, flows, price movements and general queries
• Liaise with internal and external counterparties to ensure a high standard of client service
• Work closely with other traders in maintaining and enhancing the execution process, analyzing current market conditions, leveraging in-house trade ideas and providing market color
• Keep up to date on regulatory requirements and control standards
• Perform suitability risk monitoring, ensure trade executions adhere to the risk management & monitoring framework and are performed in an accurate and efficient manner
• Other duties include daily transaction margin checking, portfolio / client data checking and performing risk disclosures to clients

Qualifications - External

• Bachelor's degree with minimum 3-5 year's relevant experience in Private Banking or Wealth Management, with good understanding of investment products including cash equities, derivatives, FX and fixed income
• Excellent command of spoken and written English and Chinese (Mandarin and Cantonese)
• SFC/ HKMA licensed, familiar with local regulatory and compliance requirements
• Good knowledge of different markets, investment behavior and orientation
• Experience in handling trade execution and trading systems
• Excellent understanding of risk management and able to perform margin calls, if needed
• Knowledge of Microsoft Office, Bloomberg and Reuters, etc.
• Excellent communication and interpersonal skills, detail-oriented, self-motivated, able to work under pressure and independently with a minimum of supervision