Remote Systems Support Analyst

Remote Systems Support Analyst

Join Monash University, a world top 50 university, and be part of an inclusive, collaborative community. Be surrounded by extraordinary ideas and the people who discover them.

We're seeking a Remote Systems and Support Analyst to provide analytical and technical support to MTI's client base. This role is vital in ensuring the smooth operation, maintenance, and ongoing enhancement of our tier-one support services.

You will work closely with internal and external stakeholders to manage workflows, support process improvements, and ensure compliance with relevant guidelines and standards.

You are an analytical thinker with excellent problem-solving skills, sound technical knowledge, and a commitment to service excellence. You thrive in a fast-paced, collaborative environment and are driven to enhance processes and systems.

At MTI, you'll be part of a highly specialised institute within Monash University, working with leading experts in maintenance technologies. We offer a supportive, inclusive work culture, opportunities for professional growth, and the chance to contribute to impactful, real-world outcomes.

This role is a full-time position, and will be required to perform shift work whilst on site in accordance with project task requirements, however, some flexible working arrangements may be negotiable.

Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.