Key Account Manager

Key Account Manager

At Modine Manufacturing Company, we lead the way in the Thermal Management industry. Our commitment to innovation and customer satisfaction drives everything we do. Join us in shaping the future of the Off-Highway Business Segment (Construction, Agriculture, Mining and Power Sports).

We are seeking a dynamic individual to join our team as a Key Account Manager to support our Europe Customer base. This position would be reporting to Global Sales Director for the Off-Highway market segment. In this role, you will collaborate closely with our Customers, Global Commercial & Technical team.

Key Responsibilities

• Prepare and submit customer quotations for new programs, and for changes/updates to existing programs.
• Utilize the Global Quote Response System for all quoting activity and complete post-quote assessments.
• Initiate program PMP activity including kick-off Gate 0 process upon receipt of customer RFQ and oversee new projects through Gate 1 review.
• Maintain customer pricing, on a quarterly or semi-annual basis.
• Actively interface with customer portals to respond to RFQ's and required pricing actions.
• Support product line rationalization and simplification efforts.
• Support price realization activities aimed at bringing product pricing in line with target profitability levels.
• Assist Credit Department through direct customer contact to bring resolution to outstanding payment issues.
• Obtain customer input to be used as guidance for the annual 5 year sales plan.
• Communicate customer expectations to the appropriate audience within the Organization.
• Assist in managing Modine warranty exposure through warranty negotiations.
• Assist Operations with communicating recovery plans to customer when needed.
• Assist Operations group with matters pertaining to customer delivery performance and/or customer quality.
• Support Operations in cost recovery related to expediting parts.
• Promote awareness of existing and upcoming Modine capabilities/offerings with customer base.
• Build org charts for key customers and establish contacts list.
• Identify product offering and/or competitive cost deficiencies.
• Work closely with engineering to ensure prime path product selections.
• Build upon understanding of competitors' position in key markets.

Required Education & Qualifications

• Minimum 4-year bachelor's degree (engineering or business preferred).
• 3 years minimum experience in business development, program management, sales/marketing or engineering.
• Strong interpersonal, presentation and written communication skills.
• Must be organized and able to prioritize many functions.
• Must be PC literate and able to use MS products (Excel, PowerPoint, Word, Project, etc.; SAP experience is a plus).
• Exceptional organizational and project management skills.
• Ability to thrive with minimal guidance and navigate uncertainties.
• Aptitude to acquire and maintain knowledge across technical, financial, and commercial aspects.
• Technical proficiency to understand client requirements and propose effective solutions.

Education Requirements:

• Bachelor's degree in Engineering required.
• Master's degree in Business Administration would be a plus.

Travel:

• Anticipated domestic travel of 20-30%.