Manager, SAP Implementation

Manager, SAP Implementation

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Role Overview

Mastercard is on the journey to establish an enterprise, scalable Order Management system that can support new business models and customer engagement channels. This role is within Financial Solutions program to partner with other programs to implement SAP Order Management as an enterprise O&M system. This leader will own end to end technical delivery—from solution design and build through cutover, hypercare, and steady state operations—while ensuring reliability, performance, and continuous improvement of the platform. The ideal candidate blends strong SAP functional expertise with people leadership, vendor management, and modern service management (Agile/ITIL/DevOps) practices.

Responsibilities

As Manager, Software Engineering, you will be responsible for the following:

• Collaborate closely with business and technical stakeholders.
• Lead the end to end implementation of the SAP Order Management solution including fit to standard, solution design, configuration, extensions, integrations, data migration, testing, and cutover.
• Drive platform architecture decisions in partnership with Infrastructure, Security, Platform Engineering, and Integration teams to ensure scalability, performance, and resilience.
• Establish and run the program backlogs (Epics/Features/Stories), sprint ceremonies, dependency management, and cross team coordination with key stakeholders and upstream/downstream systems.
• Ensure solutions align with Mastercard's engineering and data principles, and technical policies.
• Own non functional requirements (availability, performance SLAs, security, observability) and UAT/Business readiness.
• Oversee data quality, controls, and compliance (SOX, audit readiness, segregation of duties, role design, access reviews) in collaboration with Security/GRC.
• Ensure alignment with cybersecurity standards, data privacy policies, and disaster recovery/business continuity objectives.
• Implement monitoring, alerting, and observability with clear runbooks and SLOs/SLIs.
• Drive the adoption of best practices in software engineering, including code reviews, testing, and continuous integration/continuous delivery (CI/CD).
• Mentor and guide engineers across various experience levels, helping them grow technically and improving their software engineering skills.

Skills and Experiences

• Deep understanding of managing and fulfillment of Order, pricing, integration of Orders with third-party billing applications, importing data from customer facing application.

• Proven track record leading end to end SAP implementations (fit to standard, extensions, integrations, data migration, testing, cutover, hypercare) and steady state support.

• Minimum 7 years of SAP technical and functional experience/expertise in Order to Cash: pricing, order management, condition contracts, EDI and billing.

• Experience in global rollouts (multi company, multi currency, tax jurisdictions), and data migration (CVI/business partners, customers/materials, open orders).

• Experience with SAP BTP (extensions, eventing), Integration Suite/APIs, and integrations with CRM/Commerce, Tax (e.g., Vertex/Avalara), Payments, Logistics/3PL, and Finance.

• Proven experience as a software engineer and technical lead, with a strong focus on delivering large-scale software projects in an agile environment.

• Hands-on with Agile/Scrum and ITIL (incident, problem, change, release).

• Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships within a multinational organization.

• Ability to quickly engage and influence business partners – driving change in the organization.

Qualifications

• Bachelor's degree in computer science, Information Systems, Engineering, or equivalent experience.

• Certifications: SAP (S/4HANA Sales), ITIL, SAFe/Agile—preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility: All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges O'Fallon, Missouri: $140,000 - $231,000 USD