Client Services Specialist

Client Services Specialist (Solventum)

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact Youll Make in this Role As a Client Services Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Responsibility for IT infrastructure in the Columbia, MO plant location
• Implement global IT procedures and systems, working with global support teams
• Liaison between site engineering, external vendors and corporate IT teams in relation to service issues, or project installations
• Lead IT Infrastructure projects
• Manage IT components of local statutory and audit requirements
• End User Service project support and delivery
• Vendor management for local suppliers including mobile telecoms, PC support and network connectivity

Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelors Degree or higher AND (4) four years of IT experience in a private, public, government or military environment OR High School Diploma/GED AND (8) eight years of IT experience in a private, public, government or military environment. Additional qualifications that could help you succeed even further in this role include:

• Experience working in a regulated environment (SOX, FDA, etc.)
• Cross-functional IT expertise (applications, security, network and database infrastructure)
• Excellent written and verbal communication skills
• Demonstrated ability to create effective and engaging communications
• Excellent interpersonal and team collaboration skills
• Customer service mindset and sense of urgency

Work location: Onsite-MO-United States Travel: May include up to 10%