Client Services Manager, Pediatrics & Adult Nursing

Client Services Manager

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Lee's Summit, MO Pediatrics and Adult Nursing home care office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Location: 3741 NE Troon Drive, Suite 100, Lees Summit, MO 64064

Responsibilities for the Client Services Manager:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Bachelor degree is required
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why you'll love BAYADA:

• Award-Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Impactful Work - Make a meaningful impact in the Wilmington Community
• Weekly Pay- Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits - Medical, dental, vision, and more-- we've got you covered
• We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental, and medical health plans, employer paid life insurance, 401k with company match, direct deposit, and employee assistance program
• Work-Life Balance - Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
• Career Growth- Advancement opportunities to help you grow in your career.
• Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state, and local laws.