Customer Service Rep

Customer Service Representative

We are seeking self-motivated, experienced Customer Service oriented individuals to join our team as full-time Customer Service Representatives. Responsibilities and duties include:

• Providing phone support for customers.
• Accurate order entry and shipment processing.
• Responding to customer emails in a timely manner.
• Becoming knowledgeable about all aspects of our product lines.
• Supporting and assisting the sales team.

Qualifications and skills include:

• Three (3) or more years of Customer Service experience.
• Strong data entry skills.
• Experience in the Garment industry is considered a plus.
• Strong organizational skills.
• Excellent computer skills (Microsoft Word, Excel, Outlook and PowerPoint).
• Excellent written and verbal communication skills.
• Ability to multi-task and work independently while participating as part of a team.

Benefits include:

• Medical, vision and dental insurance available.
• 401k and profit sharing retirement saving plans.
• Paid vacation and holidays.
• Flexible Spending Account- Health FSA and/or Dependent Care FSA.
• Basic Life & AD&D Insurance.
• Voluntary Life & AD&D Insurance and/or Dependent Life Insurance.
• Voluntary Short Term Disability Insurance.