Tech Project Manager, Implementation & Security (remote) - Remote Eligible

Technical Project Manager

The candidate must be comfortable working with a mixed onshore and offshore team, as well as in both technical and business environments. They must possess a "can-do" attitude, have excellent written and verbal communication skills, be able to interact effectively with customers, and work collaboratively in a cross-functional environment with minimal supervision. The position primarily operates during regular business hours; however, occasional evening and weekend work may be required for maintenance and support operations and to support high-severity issue escalations. Location: Remote-based position can be based anywhere in the US or UK.

About the Role

In this opportunity as Technical Project Manager for Case Center's Implementation Delivery and Security Compliance, you will:

• Work with cross-functional technical projects from initiation through delivery, as well as with existing customers.
• Coordinate with multiple stakeholders, including Thomson Reuters' Service Delivery/Operations, Product Technology, business, and customers.
• Leverage tooling (e.g., Azure Monitor, Log Analytics) to provide service delivery tracking and ongoing reporting based on customer SLAs.
• Manage audit reviews of environment setup and configuration to ensure they meet technology standards, contractual obligations, and monitoring requirements.
• Partner across various teams to manage and track troubleshooting, incident fixes, client-reported issues, and actively monitor and communicate progress internally and with external customers.
• Manage recurring testing and validation of disaster recovery, business continuity plan, and penetration testing.
• Monitor cloud costs across customer and internal environments.
• Research and provide recommendations for cost optimizations and efficiencies.
• Support, track, and manage security compliance (currently SOC2 type 2, ISO 27001, Cyber Essentials, Cyber Essentials Plus, and PCI SAQ-D) and required processes for certifications.
• Keep current and comply with TR corporate security policies (cloud, data, etc.) as well as industry trends.
• Provide technical knowledge and support for customer inquiries, sales engagement (e.g., RFP responses), and contracting teams.
• Must be willing and able to pass customer-required background screening and security checks/tests (e.g., CJIS and/or UK SC Level Security Check, criminal background check, identity verification).
• Travel required as needed (10%).

The above duties are typical of those required for this position. This list is not to be construed as all-inclusive. Other duties may be required or assigned.

About You

Bachelor's Degree in a related field. 5+ years of Technical Project Management experience and 3+ years of experience with security compliance. Ability to interact professionally with a diverse group, including executives, managers, subject matter experts, and external customers. Knowledge of Microsoft Azure (or equivalent) cloud platform and understanding of infrastructure components and services such as application gateways, web application firewalls, service bus, and storage accounts. Knowledge of monitoring and security tools such as Azure Monitor, Log Analytics, Defender, and Network Watcher. Familiarity with and ability to understand, manage, and enforce security policies (e.g., SOC2 type 2, ISP 27001, PCI). Highly organized with planning, problem-solving, troubleshooting, prioritization, time management, risk management, escalation, and analytical skills. Responsible and motivated with the ability to work well in a fast-paced environment in an independent manner. Ability to communicate complex information clearly and concisely, along with excellent written and verbal communication skills.

What's in It For You?

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess Over Our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceed the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $72,100 - $133,900.

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.