Customer Service Representative

Order Entry Specialist

We are seeking a detail-oriented and highly organized Order Entry Specialist to join our team in Bloomington, MN. This is a contract-to-hire, full-time position that requires on-site attendance for training purposes, with the role transitioning to a hybrid schedule (3 days on-site, 2 days remote) after the training period. The ideal candidate has a passion for accuracy and efficiency and is looking to contribute to a fast-paced organization.

Key Responsibilities

• Accurately enter and process customer orders into JD Edwards and other platforms, ensuring all information is correct and up-to-date.
• Review and validate order details to ensure adherence to company and customer specifications.
• Communicate with internal departments, such as customer service and production, to address order-related issues and discrepancies.
• Monitor order processing timelines and address any delays or concerns proactively.
• Maintain up-to-date records and documentation of all orders in a systematic manner.
• Adhere to company policies, procedures, and performance standards.

Required Skills and Qualifications

• 2+ years of demonstrated experience in order entry or data entry roles.
• Proficient in using order management systems, especially JD Edwards, and Microsoft Office Suite (particularly Excel).
• Strong organizational skills and ability to manage high volumes of data accurately.
• Exceptional attention to detail and a commitment to maintaining data integrity.
• Strong communication skills for effective collaboration with team members and departments.

Preferred Skills

• Prior experience in the manufacturing industry or familiarity with manufacturing processes.
• Ability to multitask and prioritize responsibilities in a dynamic work environment.
• Proven record of meeting deadlines with high accuracy in data handling.