Customer Service Representative

Customer Service Representative

Robert Half is seeking a talented, self-driven Customer Service Representative to join a growing organization based in the South West, Minnesota Metro. The Customer Service Representative position is a contract-to-hire opportunity that will start immediately. The Customer Service Representative will be asked to answer incoming customer calls, process and enter orders, problem-solve issues, and communicate effectively with a wide variety of contacts.

Job Responsibilities:

• Respond promptly to customer inquiries, questions, and requests
• Acknowledge and resolve customer complaints or issues
• Maintain knowledge of the company's products and services
• Accurately enter and process orders
• Ensure customer satisfaction and provide professional customer support
• Maintain a positive attitude and professional demeanor at all times

Requirements:

• Prior experience in the system SAP
• Proficiency with computer programs such as MS Excel and MS Word
• Excellent communication skills (written & verbal)
• Ability to maintain professionalism when customers are upset or frustrated
• 1+ years of customer service experience
• Ability to multitask within a fast-paced environment

If you meet the qualifications and you are interested in applying for this Customer Service Representative opportunity, please contact our team today. Call 952-831-6020 and ask for Madison Carey for more information.