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Customer Service Representative

Assist customers with product inquiries and order processing efficiently
Plymouth, Minnesota, United States
Entry Level
19 hours agoBe an early applicant
Minnesota Staffing

Minnesota Staffing

Minnesota Staffing appears to be a staffing agency, but the domain mn.gov suggests it is a government entity, which is confusing. Without more information, I cannot provide an accurate description.
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Job Title

Essential Job Responsibilities: Answer customer calls and inquiries, educate consumers on the differences across various product categories and process product returns. Accept, acknowledge, edit, revise, and process customer purchase orders. Use knowledge of market segments and sales channel to determine the best course of action for customer inquiry. Set up new customer accounts and revise current accounts. Monitor customer account status and orders. Advise on the availability of product and shipment details. Navigate customer issue resolutions with key internal cross-functional partners. Provide product clinical application, technical information, product descriptions, and product capabilities. Maintain appropriate information in customer and/or distributor CRM records.

Hours: Monday, Fridays (remote) 8:30-5:00 pm CST Tuesday, Wednesday, Thursday (onsite) 8:30-5:00 pm CST Pay Range: $20.00 - $27.00 per hour

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Customer Service Representative
Plymouth, Minnesota, United States
Customer Success
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About Minnesota Staffing
Minnesota Staffing appears to be a staffing agency, but the domain mn.gov suggests it is a government entity, which is confusing. Without more information, I cannot provide an accurate description.