Library Customer Service Assistant II

Library Customer Service Assistant II

Come join our team! We are hiring Library Customer Service Assistant II's to provide exceptional customer service to our patrons. We are currently filling a part-time position in the Materials Management Center located within the Sun Ray branch library and a full-time position at the Highland Park branch library. The eligible list created from this assessment will also be used to fill additional LCSA II positions as they become available within Libraries.

Here's what you can expect to do at the Materials Management Center at Sun Ray Library:

• Prepare items for circulation - apply barcodes, add agency and spine labels, wrap and tape book jackets
• Create new item records – including adding item information like itype, iscat, price, etc.
• Unpack and sort daily delivery between libraries.
• Other duties and projects as assigned

For more information and essential functions, see our Library Customer Service Assistant II Job Description. This vacancy is part-time hours and may be required to work nights and weekends.

The full-time position at Highland Park Library performs routine and varied library circulation work such as:

• Keeping electronic files up to date
• Registering patrons for new library cards
• Resolving customer issues such as lost or damaged books
• Assisting patrons with self-check machines and coin-operated printers, copiers, and faxes
• Providing help, guidance, and training to team members
• Sorting, shelving, retrieval, and circulation of materials
• Cash handling, such as preparing deposits, reconciling, and balancing cash funds
• Prioritizing and organizing work assignments

For more information and essential functions, see our Library Customer Service Assistant II Job Description. Find out more about the Library Customer Service Assistant II position here: What's My Job? (Download PDF reader) The ideal candidate will be self-directed, with strong attention to detail, and an ability to prioritize workload. The work of this position requires an ability to perform manual, repetitive tasks using the employee's hands, wrists and arms. Basic computer skills are essential.

Refer to ID 25-01516 when applying