Account Manager

Account Manager

Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary: The Account Manager will oversee assigned accounts for Hyperscale Data Centers. The Account Manager will be the single point of contact for those assigned accounts and will be responsible for all commercial and technical questions. The Account Manager will contribute to sales revenue goals and enhance project margins by utilizing strong presentation skills, attention to detail, and technical knowledge. Previous experience in power systems, manufacturing, or technical fields is essential for the overall success of this position.

Key Accountabilities:

• Recognize revenue growth areas within accounts and develop sales growth plans accordingly and track via CRM tool.
• Acts as primary contact for assigned accounts, avoids escalation via conflict resolution and handles all commercial and technical requests.
• Develops potential customers and markets via assigned accounts.
• Work with sales force on quote development. This includes specification review and interpretation and providing pricing on non-standard items (Special Application Quotes) and provide sales advice concerning bid strategies.
• Work with Sr. Sales Managers and Business Development Managers on tracking quotes throughout the sales process.
• Accept all new orders through system. Initiate new orders into the internal order processing system and pass to Order Management team.
• Approve and provide pricing for any change order requests on existing orders not yet produced.
• Provide training for assigned accounts via custom training or utilizing the available programs.
• Create and conduct presentations for internal and external customers.
• Participates in product development projects within the organization bringing market knowledge and feedback.
• Manages all cross functional communication within the organization to provide a seamless experience to the assigned accounts.
• Provide regular customer communications allowing for up to date open order reports and information.
• Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls Royce Code of Conduct.
• Perform special projects as required

Basic Requirements:

• Applicants must be authorized to work for any employer in the U.S without sponsorship.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Bachelors Degree in Business, Sales, Marketing
• 3 years experience with inside sales or customer service with industrial equipment or manufacturing environments or 7 years experience with inside sales or customer service with industrial equipment or manufacturing environments
• Ability to travel up to 50%.

Preferred Qualifications:

• Masters Degree in Business, Sales, or Marketing
• Background or interest in Business Law
• Strong CRM skills to track sales opportunities and follows the sales funnel philosophy
• Strong knowledge in power systems and trends.
• Strong problem solving skills on issues of diverse scope and high complexity where analysis of situations or data requires a review of a variety of factors.
• Strong ability to work under tight deadlines.
• Strong ability to work on multiple projects and/or assignments simultaneously.
• Good ability to read, analyze, and interpret project specifications, periodicals, professional journals, technical procedures, government regulations, and legal documentation.
• Strong ability to read legal documents, business correspondence, and reports
• Strong ability to effectively present information and respond to questions from individuals or groups of managers, clients, customers, and the general public.
• Good ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Good ability to read construction specifications and drawings
• Exceptional computer skills and Microsoft Office, proficiency in Power Point and Excel

Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics. At Rolls-Royce, we are committed to creating a workplace where all employees feel respected, supported, and empowered to do their best work. We foster a welcoming and innovative work environment that invests in you, giving you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.