Financial Services Strategic Account Executive
Microsoft
Strategic Customer Engagement And Ecosystem Influence
Develops and applies a well-established, adaptable customer strategy using proven methodologies to build a sustainable, long-term business portfolio.
Collaborates across teams and external partners to influence the broader ecosystem.
Builds strong relationships with senior leaders and C-level executives within the account and across the ecosystem to shape strategic direction and impact business outcomes.
Expands strategic customer relationships to drive greater value and extend influence across other areas of the organization.
Customer Experience And Issue Resolution
Proactively identifies risks to customer satisfaction, investigates root causes, removes obstacles, and implements recovery plans to enhance the overall customer experience.
Cloud Strategy And Industry Expertise
Leads the development of strategies that highlight the value of Microsoft’s innovative cloud solutions, grounded in deep industry knowledge and aligned with customer needs and expectations.
Leverages a network of internal industry experts to deepen understanding of market trends, competitors, and customer priorities.
Uses comprehensive knowledge of Microsoft’s offerings to educate internal teams, influence customer capabilities, deliver competitive solutions, and support account team growth.