Sales Coordinator

Sales Coordinator

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Job Summary

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested.
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale, community events, and other related materials.
• Assists prospective residents by checking the status of Sun Homes inventory.
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications.
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite.
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials.
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval.
• Handles and resolves resident/customer routine questions and inquiries in a timely and professional manner.
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary.
• Assists with planning and coordinating resident relations events and activities within the community.
• Maintains records and files in accordance with the Operations Manual.
• Completes new move-in incentive requests for non-Sun Homes deals.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Rewarding Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members