Account Manager/specialty Account Manager - Tavneos - Ann Arbor, MI

Account Manager

Territory includes: Livonia, MI and Howell, MI

What you will do:

Let's do this. Let's change the world. In this vital role you will be representing Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

Responsibilities:

+ Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.

+ Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.

+ Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.

+ Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers.

+ Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.

+ Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.

+ Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.

+ Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.

+ Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.

+ Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.

+ Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.

+ Maximize use of promotional resources and operate within assigned territory budget to support business objectives.

+ Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.

+ Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

What we expect of you:

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications.

Basic Qualifications (Account Manager – Level 4): Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.

Basic Qualifications (Specialty Account Manager – Level 5): Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master's degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.

Preferred Qualifications:

+ Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.

+ Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.

+ Prior experience working in or with Rheumatology and Nephrology strongly preferred.

+ Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired.

+ Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems.

+ Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles – e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement].

+ Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.

+ Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.

+ Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders.

+ High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

+ Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.

+ Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed.

This position is open to candidates of various backgrounds and experience levels. The role level/title will be chosen based on the candidate's match to basic qualifications and level of experience required for this geography.

What you can expect of us:

As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.

The annual base salary range for the Account Manager opportunity in the U.S. is $149,052 to $177,700. This range is also referenced below.

The annual base salary range for the Specialty Account Manager opportunity is the U.S. is $154,126 to $183,750.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

Stock-based long-term incentives.

Award-winning time-off plans and bi-annual company-wide shutdowns.

Flexible work models, including remote work arrangements, where possible.