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Customer Service Representative WITH English - Original Equipment Market

Manage client relationships and resolve complaints to ensure customer satisfaction
Warsaw
Entry Level
yesterday
Michelin

Michelin

A global leader in tire manufacturing also known for its travel guides and maps.

Customer Service Representative With English - Original Equipment Market

Join Michelin and grow your career with us!

Location: Warsaw

What We Offer:

  • An engaging job in an international team serving clients across much of Europe
  • Opportunities for professional development
  • Stable employment conditions
  • A comprehensive benefits package, including:
    • Private medical care with Luxmed
    • Subsidized Multisport card
    • Access to various perks via the MyBenefit platform
    • Attractive bonuses
    • Meal subsidies via a lunch card
    • Participation in the Tire Benefit Program
    • A hybrid work model
    • Work in a modern office in a prime location

What You'll Do:

  • Serve as a point of contact for our clients — manufacturers of cars and trucks
  • Coordinate activities with internal partners (sales, supply, procurement, logistics)
  • Analyze clients' tire purchase forecasts
  • Manage orders and logistics planning
  • Oversee the resolution of client complaints

What We Expect:

  • Ability to collaborate with clients and build long-term relationships
  • Strong communication skills
  • Very good command of English (C1 level)
  • Ability to quickly adapt to new situations
  • Proficiency in working with IT systems
  • Analytical thinking and excellent organizational skills
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Customer Service Representative WITH English - Original Equipment Market
Warsaw
Customer Success
About Michelin
A global leader in tire manufacturing also known for its travel guides and maps.