Lab Support Technician I (non - exempt) - FT, Days, Weekends, Holidays

Lab Support Technician - Mercy Southeast

Position: Lab Support Technician - Mercy Southeast Department: Phebotomy (Lab) Shift: Full-Time (40Hrs. Week), Days (0600-1630), Holidays, Weekends.

Overview: The Lab Support Technician I Nights Only is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST Nights Only will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST Nights Only is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST Nights Only will be responsible for all processing, transport, and referral of all types of laboratory specimens and reports as required.

For the co-worker to achieve the competencies of the LST Nights Only position they must be observed by laboratory management or designee and complete all departmental checklists for the LST Nights Only position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Job Description:

• Demonstrates stewardship of resources in regards to inventory, time management, and meeting productivity standards.
• Demonstrates effective computer skills for both electronic communication and data management.
• Creates and uses work aid documents as needed.
• Organizes, prioritizes and completes work to meet defined turnaround time and expectations.
• Assesses issues that arise and communicates to appropriate stakeholders for resolution, as required.
• Participates in effective inventory control as needed.
• Communicates professionally and effectively with coworkers, health care professionals, vendors, and the public using Mercy signature service.
• Participates in training and education of others as requested.
• Attends department, laboratory, and Mercy system meetings as required.
• Performs acquisition, labeling, transfer, and referral of all required types of specimens for laboratory testing: utilizing accurate, effective, professional, and confidential accepted methodologies as required.
• Assists with processing of specimens and reports in laboratory specialty areas as required.
• Resolves billing issues as required.
• Performs other duties as required.
• Complies with departmental operational policies to meet staffing plan and department needs.
• Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers.
• Demonstrates initiative to assist the laboratory and support areas where needed.
• Participates in continuing education and staff developmental activities.
• Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines.
• Receives and distributes laboratory reports as required under the direction of lab management.
• Communicates and documents essential information according to the established policies and procedures.
• Identifies, reports, and engages in opportunities for process improvement.
• Complies with all safety regulations and requirements (i.e., chemical hygiene plan, exposure control plan, blood borne pathogens).
• Other duties as assigned.

Continuing Education: Accumulates a minimum of 6 CEU annually. Certificate of attendance or sign in sheet required. Job related or approved by laboratory management. Completes mandatory courses on time.

Qualifications:

Minimum Qualifications:

• Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Preferred Qualifications:

• Education: College level Chemistry, Biology or other Science courses.
• Experience: Previous experience in a clinical laboratory.

We Offer Great Benefits: Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

What Makes You a Good Match for Mercy? Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply. EEO/AA/Minorities/Females/Disabled/Veterans