Key Account Manager

Key Account Manager

The opportunity is to efficiently manage the therapy area by effectively reaching out to customers and increasing product awareness, answering queries, and introducing new products. The role also involves customer focus and having industry knowledge to schedule and plan the frequency of calls and personally visit the targeted doctors as per the agreed coverage list.

Based in Mumbai, the company is named one of the Best Companies for Women in India by Avatar, 2019, 2020, and 2021. Join the premier biopharmaceutical company that has been in the Asia Pacific for over 60 years.

Our sales team supports our customers by providing clinical information about products, educational information, clinical training programs, and resources. We support healthcare providers and healthcare systems to meet the goals of the patients in their communities.

Your role is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.

Key responsibilities include proficiently communicating with medical doctors and handling product-related customer queries, actively identifying key and potential medical practitioners and specialists, scheduling and planning calls to targeted doctors, utilizing customer-focused selling techniques, maintaining current protocol and promotional materials, and exploring opportunities to develop new business within the assigned therapy area.

Sales performance and results involve achieving and exceeding sales targets, enhancing productivity levels, carrying out product visibility, and exploring opportunities to develop new businesses. Planning and sales performance management include tactically planning to generate tertiary demand generation, executing field working, handling special product campaigns, and collecting data on annual budget for medicines.

Key account management involves nurturing strategic relationships with top accounts, having a strategic perspective, and mentoring trainees and probationers. Communication meets include participating in cycle meetings, conducting group meetings, and guiding team members in designing and executing scientific activities.

Coaching and supervision involve training, orienting, and handholding new comers, mentoring sales professionals, and providing guidance and coaching to TMs and STMs. Company, industry, and product knowledge include demonstrating knowledge of company products, disease, therapy area, competitor products, and promotional strategies.

Market analysis involves maintaining a quality customer list, executing marketing strategies, collecting market intelligence, and actively seeking knowledge of key customers. Building relations include leading scientific engagement of key stakeholders, developing strong relationships with customers, and working collectively with team colleagues to meet educational needs.

Distribution and resource allocation involve ensuring adequate inventory levels, adhering to internal tools and processes, and demonstrating leader behaviors. The role requires adherence to administrative duties and other jobs as assigned by management.

Qualifications include a degree in sciences or equivalent, five or more years of relevant experience, and proven experience in articulating data-driven findings to various audience levels.