Credit Services Representative

Credit Services Representative

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

We are a learning culture. An inventive and collaborative group. We are dedicated to making sure that every patient gets the best product — when they need it. We have strong ties to our local communities. Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

We are hiring a Credit Services Representative to join our Credit and Collection team. The successful incumbent will be responsible for managing accounts receivable, minimizing credit risk, and ensuring timely collection in alignment with business growth. This role partners closely with sales and finance teams to support healthy cash flow and customer relationships.

Responsibilities may include the following and other duties may be assigned:

• Manage end-to-end accounts receivable (AR) and collection activities
• Monitor customer aging and proactively follow up on overdue accounts
• Conduct credit risk assessments and recommend credit limits/terms
• Investigate and resolve billing disputes in collaboration with internal stakeholders
• Support month-end closing (AR reconciliation, bad debt provision, reporting)
• Perform AR & DSO forecasting, tracking and variance analysis
• Manage collateral and ensure proper documentation and monitoring
• Ensure compliance with internal policies and audit requirements
• Partner with sales to balance revenue growth and risk control

Required Knowledge and Experience:

• Bachelor's degree in Finance, Accounting, Business, or related fields
• Approximately 2+ years of experience in Credit, Collection, or AR management
• Strong understanding of credit risk and collection processes and relevant regulations
• Hands-on experience with SAP OTC and Finance modules, along with strong proficiency in Excel-based data analysis
• Comfortable level of communication in English
• Experience in multinational environment
• Familiarity with bad debt provisioning and cash forecasting
• Ability to work independently while collaborating with global stakeholders in a matrixed environment.
• Demonstrated ability to quickly adapt in a dynamic environment and proactively drive continuous improvement initiatives

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.