Senior Account Executive

Senior Account Executive

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica's Senior Account Executive is responsible for managing and nurturing client relationships, driving customer strategy, and overseeing the renewal process. This role involves collaborating with internal teams to determine appropriate pricing strategies, providing valuable insights on product and service improvements, and ensuring a seamless client experience. The ideal candidate will be strategic, proactive, and focused on delivering value to both clients and the company. Performs other duties as assigned.

Key Accountabilities:

• Retention & Renewals Management
• Client Relationship Management & Customer Strategy
• Upselling & Revenue Growth
• Cross-Functional Collaboration & Process Improvement

Required Qualifications:

• Bachelor's degree (Preferred in Business, Marketing, Finance, or related field) or equivalent experience in related field
• 5+ years of related work experience beyond degree

Preferred Qualifications:

• Proven experience in account management, sales, or customer success, preferably in a commercial or business to business environment.
• Experience focused in the areas of sales and retention within the health insurance industry strongly preferred
• Previous experience building relationships with Brokers and group administrators preferred
• Demonstrated experience in financial aspects of account management, including benefits rate analysis and cost modeling
• Proven track record of building and sustaining strategic relationships with clients, brokers, and internal partners to drive mutual success
• Wisconsin Accident/Health License or the ability to obtain within the first 90 days of employment

Skills and Abilities:

• Ability to communicate externally (Brokers, group administrators, etc.)
• Strong interpersonal skills (listening, mentoring, motivating)
• Collaborate and partner cross-functionally (Operations, Leadership, Account Executive, Sales Relationship Manager, etc.)
• Insurance or Healthcare industry knowledge and demonstrated proficiency in working with health plans
• Exceed client and broker partner expectations through proactive communication and best-in-class service
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
• Responsible for collaborating with the Sales team to successfully on-board and integrate new clients
• Serve as liaison for clients and internal stakeholders

This position is an Office role, which requires an employee to work onsite at our Madison, WI office, on average, 3 days per week.

The full salary grade for this position is $81,000-$139,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $81,200 - $121,800. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.