Customer Service Representative

Customer Service Representative

We are looking for a customer service representative to join our administrative team. Our administrative team is a key part of creating a warm and inviting atmosphere for our patients and providing excellent care.

What You'll Do

1. Answer telephone calls on a multi-line telephone system
2. Schedule appointments in a cloud-based scheduling system
3. Check patients in before medical visits (insurance data entry)
4. Perform transactions for products, copays, co-insurance payments, and services
5. Take detailed messages from patients in electronic health records
6. Update medical records with insurance and demographic information
7. Perform miscellaneous administrative tasks (faxing, scanning, etcetera)
8. Manage schedule of four healthcare providers, medical assistants, and spa

What You'll Bring To The Team

• Bachelor's degree from a four year university
• Interest in the medical field and healthcare business process
• Passion for skincare and patient care
• Positive attitude and ability to work as part of a team
• Strong time management and communication skills
• Experience with ModMed preferred

Benefits And Perks

• Health, Vision, and Dental Insurance
• Retirement - 401k with match
• PTO and Holiday Leave
• Virtual resources for fitness and mindfulness
• Generous product discounts and complimentary cosmetic services

McLean Dermatology and Skincare Center is a cutting-edge, privately-owned dermatology practice located in McLean, Virginia. Our providers specialize in adult and pediatric dermatology, skin cancer surgery, and cosmetic dermatology.

This position is for full-time on-site employment in our McLean, Virginia office.