Hiring Our Heroes Cohort 26 - 1: Enterprise Account Manager

Hiring Our Heroes Cohort 26-1: Enterprise Account Manager Fellowship

Note: If you are not an active duty service member participating in the Hiring Our Heroes Corporate Fellowship Program, you are not eligible for this opportunity. If you're not a military fellow but want to work with us, check out our other job opportunities on our careers website!

Bold thinking leads to transformative change. The world needs big ideas to solve our climate, affordability, and equity crises. That's where you come in. Align your career with greater purpose at McKinstry.

As a national leader in designing, constructing, operating, and maintaining high-performing buildings, McKinstry provides a single point of accountability across the entire building lifecycle, from new construction and ongoing operations to adaptive reuse, energy retrofits, and advanced renewable energy systems. We get up every day to transform the built environment for the betterment of our clients and our communities.

Never satisfied, we are compelled by our values to eliminate barriers standing in the way of a better-built environment. We design, build, optimize and maintain high-performing facilities.

The Opportunity with McKinstry

We are looking for an Account Manager to join our Enterprise Client Strategy team. This person will lead client growth, retention, and renewal through the delivery of quality, value, relationship building/maintenance, and delivering upon client's business objectives.

• Ensure client objectives and issues are dealt with in a thoughtful and effective manner, informing the Executive VP of Chief Client Officer or the Senior Enterprise Account Manager of any problems that may arise.
• Ensure KPI's are reached, that achievement is communicated and our goals evolve with the client.
• Develop and maintain personal relationships with key client stakeholders.
• Coordinate overall product/project delivery schedule, client deliverables, and cross-department deliverables.
• Collaborate with Business Development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services within the assigned client base.

What You Need to Succeed at McKinstry

• Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus.
• Bachelor's degree in business, engineering, construction, management, business administration, or related field required. This knowledge may be gained through 4 years of applicable work experience in construction or facilities management companies.
• Communicating with high level stakeholders within both the officer and enlisted ranks
• Minimum three (3) years of customer account management experience.
• Demonstrated ability to work with complex, major accounts, with a proven track-record of revenue growth, and overall account retention.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.