Implementation Analyst - Remote Eligible

Implementation Analyst

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson is seeking an experienced Implementation Analyst to support the deployment of our pharmacy automation solutions across the U.S. In this role, you'll configure systems, install and validate software, support interfaces, and help deliver complex automated pharmacy environments. You'll collaborate with customers, vendors, and internal teams to ensure on‑time, high‑quality project delivery.

This role requires up to 75% travel.

What You'll Do

Implement and support McKesson software applications, servers, workstations, networks, printers, and related infrastructure.

Configure and deploy solutions across the full technical stack: robotics, controllers, databases, UI components, and interfaces.

Perform installation, calibration, testing, troubleshooting, validation, and documentation.

Coordinate schedules and activities across mechanical, electrical, and network installation teams.

Work with customers and vendors to build, test, and certify interfaces and third‑party integrations.

Develop, test, and implement custom labels, forms, and system configurations.

Deliver customer training and provide go‑live and post‑implementation support.

Maintain SOPs and project documentation; provide regular status updates to leadership.

Support onboarding and training of new Implementation team members.

What You'll Need

Minimum Requirements

5+ years of experience in software implementation or technical deployment roles.

Critical Skills

Experience implementing and supporting custom or proprietary software.

Hands‑on experience with Windows servers, workstations, domain administration, networking, and printers/peripherals.

Knowledge of ESXi, vSphere, clustering, HA, and shared storage.

Experience with relational databases (SQL, MariaDB).

Strong testing, analytical, troubleshooting, and customer communication skills.

Ability to independently resolve project obstacles and partner effectively with internal/external teams.

Preferred Skills

Prior IT or software development experience.

Experience with multi-threaded or distributed applications.

Direct experience implementing McKesson technologies.

Background in B2B implementations.

Strong facilitation skills and the ability to lead customer-facing sessions.

Ability to learn quickly and adapt to complex technical environments.

Education

Bachelor of Science degree or equivalent experience.

Work Environment & Physical Demands

Ability to stand for extended periods and lift 30+ lbs.

Ability to travel up to 75%, with responsibility for managing expenses via corporate card.