Customer Service Representative - Remote Eligible

Join McKesson's Growing Medical-Surgical Team in Tempe, AZ!

Are you an early career professional looking to launch your career in a company that values growth, development, and culture? McKesson is hiring enthusiastic Customer Service Representatives who thrive in a collaborative environment and are passionate about making a difference in healthcare.

Position Overview:

We're seeking self-driven individuals with strong communication skills and experience supporting customers via phone and email. As the voice of McKesson, you'll deliver exceptional service to customers across the U.S. with professionalism, empathy, and care.

Team Start: Monday, November 10

Standard Work Schedule: 8:30am to 5:00pm Monday–Friday

6-Week On-Site Training Program: Nov 10 – Dec 19

Training Schedule: Mon–Fri, 8:30am–5:00pm

Thanksgiving (Thu 11/27): Holiday – No Training

Location: 7343 S Hardy Dr. Ste 101, Tempe AZ 85283

Training includes systems education and shadowing at our Tempe location

Remote Work:

After successful onsite training, team members transition to remote work with full approval.

Compensation & Benefits:

Starting Pay: $19.00/hour ($39,520 Annual)

5% Quarterly Performance-Based Bonus

16 Days PTO + 12 Paid Holidays

Excellent Health Benefits

Company Matched 401K

Career Growth & Development Opportunities

Why McKesson?

McKesson is committed to fostering a culture of inclusion, innovation, and continuous learning. We empower our employees to grow their careers while making a meaningful impact in healthcare.

Key Responsibilities:

Manage customer requests, order entry, and product education via phone and email

Process credits for returns, damages, and other issues

Ensure compliance with hazardous materials and cold chain guidelines

Provide timely responses to inquiries and documentation requests

Collaborate cross-functionally to support customer needs

Qualifications:

1+ year of customer support experience in an office setting

Experience with Phone, Chat, and/or Email communication

Strong organizational and prioritization skills

Intermediate proficiency in Microsoft Outlook and Excel

Preferred Skills:

Experience with JD Edwards, Cisco, case management, or Supply Manager

Strong written and verbal communication

Medical/pharmaceutical knowledge a plus

Team-oriented, detail-focused, and resourceful problem solver

Education:

High School diploma or equivalent required

Physical Requirements:

Traditional office environment with computer-based work

Note: Must be authorized to work in the U.S. Sponsorship is not available for this position.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.

Join us at McKesson!