IT Service And Solution Delivery

IT Service and Solution Delivery

Digital Workplace Director

Lodz, Poland

The Director, Digital Workplace is responsible for defining and executing the strategy that enables a delightful, secure, and resilient employee technology experience across the enterprise. This leader is accountable for foundational infrastructure platforms, services, vendors, and teams that support collaboration, endpoint management, mobility, and user experience monitoring, ensuring technology aligns with business needs and enhances employee experience.

This role is pivotal in modernizing the digital workplace ecosystem, optimizing service delivery through automation, and driving adoption of innovative tools that support hybrid and global work environments.

Main Responsibilities

• Define and evolve the digital workplace strategy aligned to the enterprise's business goals and workforce needs.
• Lead delivery of core workplace services including:
• Endpoint management (Windows, macOS, mobile).
• Patching processes for security compliancy for devices.
• Collaboration platforms.
• Device lifecycle management and VDI.
• Digital Experience Monitoring.
• IT self-service portals, automation, and mobile applications.
• Drive the transition to modern endpoint management (e.g., Autopilot, Intune, MDM).
• Lead zero-touch provisioning, unified endpoint strategy, and automation of routine support tasks.
• Build and manage a high-performing internal team and/or managed service providers responsible for workplace technology delivery and support.
• Oversee external vendors and partners to ensure adherence to SLAs and strategic alignment.
• Consult and coordinate with Change Management to integrate change capabilities where identified.

Candidate Profile

• At least 10 years of IT and business/industry experience, Service Delivery, design and deployment, systems lifecycle management and infrastructure planning and operations.
• Extensive experience overseeing managed service provider.
• Proven experience of global or international leadership in managing multiple, cross-functional teams or projects, and influencing senior level management and key stakeholders in multi-cultural environments.
• Demonstrated experience of successfully leading and executing transformational organizational change.
• Strong Collaboration skills: Builds strong cross-functional partnerships with IT, HR, Facilities, Security, and business units to deliver aligned, user-centric outcomes.
• Great communication skills: Communicates clearly at all levels, translating technical concepts into business terms. Listens actively, shares vision effectively, and delivers polished executive updates.

Company manufactures, markets, and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers. While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 60 locations in 25 countries and 170 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Kamis.

At McCormick, we have over a 100-year legacy based on our "Power of People" principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.