National Account Manager, Home Depot

National Account Manager, The Home Depot Canada

Come build the future with us! At Masco Canada, we are passionate about delivering innovative solutions and exceptional customer experiences. We are looking for a National Account Manager to join our team and help shape the future of our business. If you are passionate about retail, have a drive to win, are a team player with strong business acumen, and excellent communication and negotiation skills, this opportunity is for you!

As the National Account Manager, Home Depot, you will play a key role in driving business growth, fostering strategic partnerships, and enhancing customer experience. Your responsibilities will include:

• Leading the development of strategic joint business plans with Home Depot, setting strategy, objectives, tracking results, and ensuring quick resolution of opportunities and issues.
• Leveraging strong retail industry expertise to provide leadership to a cross-functional team.
• Driving data-driven decision-making by providing insights on Masco, our portfolio of brands, industry, and consumer trends.
• Managing budgets, fill rates, forecasts, analytical tools, Product Line Reviews, Wedges, and promotional planning to optimize sales and profitability.
• Collaborating with internal teams, including Marketing, Product Management, Supply Chain, Customer Service, and our North American Home Depot team members to ensure alignment with business overall objectives.
• Identifying new opportunities to drive growth and strengthen Masco Canada's presence in the retail market.

What you will bring:

• Bachelor's degree/College diploma in Business, Marketing, or a related field (or equivalent experience).
• 5+ years of National Account Management experience in retail, ideally within Home Improvement.
• Proven track record of success in a similar role, with extensive retail experience and a well-established professional network.
• Strong customer relationship management skills, with the ability to build and maintain partnerships at multiple levels.
• Experience in e-commerce and omni-channel strategy.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical skills with the ability to translate data into actionable insights.
• Advanced proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Ability to travel between Masco Canada locations, customers, and sister companies as required.
• French language skills are an asset.

Who you are:

• Experienced & Collaborative Leader - Works effectively across teams, fostering collaboration and alignment to achieve shared goals.
• Communicator & Negotiator - A persuasive and confident communicator who can build strong relationships, influence stakeholders, and negotiate effectively.
• Customer-Focused - Dedicated to understanding customer needs and creating tailored solutions that drive long-term partnerships.
• Strategic & Executional - Combines big-picture thinking with the ability to execute plans effectively, ensuring business growth and profitability.
• Data-Driven & Analytical - Uses insights, trends, and data to drive decision-making and optimize business strategies.

What's in it for you?

• Competitive rewards and compensation.
• Defined Contribution Registered Pension Plan (optional) with employer matching.
• Deferred Profit-Sharing Plan (DPSP).
• Benefit insurance coverage from Day 1, including health, dental, and travel insurance.
• Employee Assistance Program (Dialogue) – access to health and wellness resources.
• Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more.
• 2 paid volunteer days to support the communities we live and work in.
• Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities.
• Participation in employee-led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups.

Why join Masco Canada?

• Over a Century of Excellence – With more than 100 years of experience, Masco Canada has established itself as a leader in the building and home improvement industry.
• Diverse Brand Portfolio – We proudly offer 12+ brands delivering 20,000+ innovative water solutions, shaping the future of plumbing and home improvement.
• Innovative Solutions – Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry.
• Collaborative & Inclusive Culture – We foster an environment where all employees are valued, respected, and empowered to contribute and grow.
• Opportunities for Growth – We support continuous learning, career development, and professional growth, helping you achieve your full potential.
• Making an Impact in Our Communities – We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work.

Join us at Masco Canada, where your contributions drive innovation, excellence, and positive change!