View All Jobs 36743
Help Desk Specialist - Onsite In Annapolis, MD
Provide technical support to ensure seamless IT system operations across Maryland locations
Annapolis, Maryland, United States
Entry Level
4 days ago
Maryland Staffing
A government-associated entity providing workforce solutions and staffing services within the state of Maine.
101 Similar Jobs at Maryland Staffing
Help Desk Specialist
This job is onsite in Annapolis or at one of this client's several other locations within the State of Maryland. We are seeking a Help Desk Specialist to provide technical support and ensure the smooth operation of ROW IT systems. This role includes troubleshooting hardware, software, and network issues, assisting with system enhancements, and supporting new system deployments. The ideal candidate is highly analytical, detail-oriented, and skilled at collaborating with both technical teams and end users.
Responsibilities:
- Provide end-user support and troubleshoot hardware, software, and network issues.
- Assist in analyzing and improving existing IT systems to enhance functionality and efficiency.
- Support the implementation, integration, and testing of new systems.
- Create documentation, user manuals, and training materials to support adoption.
- Collaborate with stakeholders and IT teams to gather requirements and ensure smooth operations.
- Develop reports to evaluate proposed upgrades and system performance.
Qualifications:
- Experience supporting hardware, software, and network systems.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to create technical documentation and user guides.
- Experience with system implementation and troubleshooting preferred.
Help Desk Specialist - Onsite In Annapolis, MD
Annapolis, Maryland, United States
Technical Support
About Maryland Staffing
A government-associated entity providing workforce solutions and staffing services within the state of Maine.