Healthcare Services Account Manager
The Healthcare Services Account Manager (HSAM) is responsible for driving service sales growth in Virginia by achieving annual revenue targets, building strong relationships with key decision-makers, and identifying opportunities to meet customer needs. This role involves managing the full sales cycle, including prospecting, renewals, multi-vendor expansion, and lifecycle management of GE equipment, while collaborating with internal teams to deliver seamless customer service. The HSAM must maintain deep knowledge of GE products, market trends, and customer challenges, effectively differentiate offerings, and represent the company at industry events. Success requires strong communication, negotiation, and relationship-building skills, along with proven experience in healthcare sales and a solid understanding of the U.S. healthcare system.
The Healthcare Services Account Manager (HSAM) is responsible for creating and winning Service sales opportunities primarily in Virginia.
Essential Responsibilities:
- Accountable for annual achievement of multiple sales and revenue targets for assigned territory
- Cultivating, leveraging, and developing long-term customer relationships
- Collaborating with Market Service Director and Executive Strategic Client Directors
- Managing operating plan objectives relative to Point of Sale, Renewal, Warranty Conversion, Multi-Vendor Expansion, GE Winbacks, and Options and Upgrades
- Maintaining up to date detailed knowledge of customer products and services
- Differentiating assigned product offering during the various stages of the sales process
- Prospecting for new customers and business
- Providing input to deal pricing strategy and ensuring pricing compliance
- Managing install base and driving lifecycle management
- Generating leads for Asset Management/Optimization opportunities
- Tracking and communicating market trends
- Sharing and following-up identified leads to other product lines
Qualifications/Requirements:
- Bachelor's degree and a minimum of 2 years selling experience OR an associate degree with a minimum of 5 years selling experience OR a high school diploma with a minimum of 10 years selling experience
- Previous experience in the healthcare industry and/or commercial sales
- Excellent verbal and written communication skills in local language
- Ability to synthesize complex issues and communicate in simple messages
- Excellent negotiation & closing skills
- Strong presentation and relationship building skills
- Ability to energize, develop and build rapport at all levels within an organization and work well within a team
- Valid motor vehicle license
- You must be legally authorized to work in the United States without restriction
Desired Characteristics:
- Proven experience and success selling capital equipment and/or Service
- Hospital executive relationship building skills
- Excellent computer and analytical skills
- Strong understanding of the US healthcare system and buying groups
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.