Domestic Transportation Customer Service
Maryland Staffing
Expeditors Job Opportunity
We're not in the shipping business; we're in the information business - Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
+ 15,000 trained professionals + 250+ locations worldwide + Fortune 500 + Globally unified systems
Major Duties And Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and trace transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with company policy
- Understand customers procedures and maintain updated internal DLSOPs
6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English
Expeditors Offers Excellent Benefits
- Paid vacation, holiday, sick time
- Health plan: medical, prescription drug, dental and vision
- Life and long-term disability insurance
- 401(k) retirement savings plan (US only)
- Employee stock purchase plan
- Training and personnel development program
- $23-$25 per hour
- Hours are 10 AM to 7 PM
All your information will be kept confidential according to EEO guidelines.