Client Services Associate - Home Health

Client Services Associate – Columbia, MD

Start your career in a thriving industry where your work truly matters. BAYADA Home Health Care is seeking a Client Services Associate for our Columbia, MD Home Health office. If you're motivated, people-focused, and eager to build a meaningful career in a growing field, this could be the perfect opportunity for you. At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. As a Client Services Associate, you'll gain hands-on experience in client coordination, recruitment, and caseload management—all while learning the foundational skills to advance into a Client Services Manager role.

What You'll Do:

• Support the office manager in delivering and coordinating client care services
• Lead and support field staff while building lasting relationships with clients, referral sources, and community partners
• Take part in scheduling and staffing, ensuring timely care and excellent service
• Monitor key performance metrics such as caseload growth, gross margin, and staffing efficiency

What We're Looking For:

• Bachelor's degree (health care or home care experience is a plus)
• Proven interpersonal and organizational skills
• Motivation to grow within the company
• Strong computer skills, especially with phone outreach, scheduling, and data entry

Why BAYADA?

We offer a full benefits package, including:

• Medical, dental, and vision coverage
• Paid holidays, vacation, and sick time
• Employer-paid life insurance
• 401(k) with company match
• Direct deposit and employee assistance program

Base Salary: $50-55k / year depending on qualifications

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.