On - site Account Manager

On-Site Account Manager

The On-Site Accounts Manager at Martin Inc. is responsible for collaborating directly with the customer and serving as their primary point of contact. This role involves supporting customer purchasing, engineering, and manufacturing teams at all levels and ensuring their requirements are met. The On-Site Accounts Manager will focus on growing the business, identifying cost savings opportunities, and driving continuous process improvements for the customer. Building and maintaining strong relationships with vendors and suppliers is a key aspect of this role.

Key responsibilities include becoming proficient with the ERP system, managing all aspects of vending, product, components, programs, and inventory control, entering orders and follow-up, working with the Inventory Control Specialist to ensure proper inventory levels are set and maintained, responding to requests for service and assistance from customers, ensuring work processes and customer PPE requirements are diligently followed, being able to work independently, coordinating with Martin Sales on product samples, testing, quotes, and value-added services, providing weekly, monthly, and as requested reporting on sales, fill rates, and new product requests, cultivating relationships with customers by providing excellent customer service, developing and maintaining a thorough knowledge of Martin services and pricing structure, and determining customer needs and proposing appropriate service needs and cost savers.

Requirements include a high school diploma or GED, an associate or bachelor's degree in business, Marketing, Sales or related field preferred, proficiency in computer skills, including ERP software and Microsoft Office Suite, strong organizational skills and product knowledge, excellent customer service skills with a focus on responsiveness and satisfaction, dependability and reliability, demonstrating initiative in problem-solving and meeting customer needs, detail-oriented with a high level of integrity and professionalism, effective communication and teamwork abilities, and the ability to lift 50 pounds. A DOT physical may be required.

What makes Martin different includes prioritizing employees' well-being and understanding the importance of work-life balance. Some of our benefits that set us apart are low-cost, low-deductible individual and family healthcare plans, 8 paid holidays, and weekly pay.

Benefits include 401(k), dental insurance, employee assistance program, health insurance, life insurance, paid time off, referral program, tuition reimbursement, and vision insurance.

Schedule: Full-time Monday - Friday 7:30 a.m. - 4:30 p.m. No weekends.

Salary: $25 Per Hour