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Account Executive

Support trust account renewals and client relationship management
Adelaide, South Australia, Australia
Entry Level
10 hours agoBe an early applicant
Marsh McLennan

Marsh McLennan

A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.

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Discretionary Trust Account Executive

We are seeking a talented individual to join our Discretionary Trust team at JLT (a business of Marsh). This role will be based in the Adelaide – Frome office. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Executive you will assist the Senior and Principal Account Executives in all aspects of client services including client contact, administration and technical support.

The role involves supporting brokers and clients with alternative risk finance solutions and discretionary trusts, managing accounts, providing advice, and administering plans. It includes addressing broker and customer inquiries accurately, identifying service trends, and overseeing trust renewals. The position also entails day-to-day client service and account management across various solutions to enhance service quality and retention. Additionally, it supports business growth by servicing existing accounts and assisting the new business team and client executives in expanding the trust portfolio.

We will count on you to:

  • Support Senior Account Executives/Principals/Managing Principal in developing and managing customized risk management and insurance programmes.
  • Assist in building and maintaining long-term relationships with key client decision makers through regular meetings.
  • Understand clients' business, risk management, and insurance needs.
  • Implement renewal and broking strategies as instructed.
  • Help develop additional business from existing portfolios and acquire new clients.
  • Introduce new products aligned with company strategies to benefit clients.
  • Assist with account retention and defence strategies.
  • Support claim negotiations to achieve fair settlements for clients.
  • Ensure timely and accurate documentation, quotations, and premium calculations.
  • Maintain accurate, up-to-date client records in accordance with company principles.

What you need to have:

  • Tier 1 qualification
  • MIS Compliant or willingness to obtain
  • Demonstrated experience within the insurance industry
  • Excellent communication and interpersonal skills
  • Proficient Excel skills
  • Ability to produce a high standard of work, demonstrating accuracy and attention to detail.
  • Good analytical skills

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

About Marsh:

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com.

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Account Executive
Adelaide, South Australia, Australia
Customer Success
About Marsh McLennan
A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.