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Account Executive

Coordinate cross-solution account management to improve client retention and growth
City of Hamilton, Bermuda
Senior
3 days ago
Marsh McLennan

Marsh McLennan

A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.

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Account Executive

Marsh Management Services is the exclusive captive solutions division of Marsh Inc., which includes providing advice, implementation, management and actuarial services. Marsh Management Services is seeking candidates for the following position based in the Bermuda office:

The Account Executive ensures business retention and helps establish the growth strategy for the account team. This senior role coordinates and executes day-to-day customer service and quality account management, coordinating across all solution sets to provide the best level of service for the client. He or she services an existing book of business for multiple products, with a focus on increasing account retention and assists the sales team and client executives in growing the book of business.

Being part of the Marsh McLennan businesses; a premier global brand with the financial power to match.

Competitive salary with full comprehensive benefits programs including health insurance, life insurance, Short Term Disability/Long Term Disability, generous pension contributions, employee assistance program, generous paid time off for vacation, sick, company holidays and time to give back to your community, volunteer opportunities, and other programs.

Working with the most innovative and respected insurance colleagues in the industry.

Overall responsibility for the team's revenue budget and accurate forecasting.

Manages overall client relationship which involves communicating with clients with regards to any account problems and discussing client concerns and suggestions.

Manages and supervises the client service team.

Manages the negotiation of management fees.

Ensure that invoicing is handled timely and that there are no 'bad debts'.

Acts as a member for the Bermuda senior management team.

Sustains overall quality of service and client relationships.

Acts as the Captive consultant, including partnering on program design and insurance renewals.

Acts as Director and/or Officer for clients.

Perform and execute review of financial statements.

Trains, mentors, and coaches team members.

Acts as lead for specific projects.

Partners with Captive Consulting to obtain new and expanded business opportunities, which include new client implementations and strategic reviews.

Represents and promotes Marsh at industry events and BMA regulatory seminars and briefings.

Internationally recognized professional accounting qualification with public accounting experience (e.g. CPA, ACA, ACCA, CA).

Minimum of 10 years' recent experience building relationships with customers in an Account Management and/or Client Services role.

Minimum of 7 years of relevant and recent Captive management experience.

Relevant and recent experience in accounting, regulatory compliance, and insurance for captives.

Excellent knowledge of captive industry, investment and insurance accounting, regulatory environment, insurance, and risk management.

Recent experience in financial reporting under GAAP and IFRS as well as the insurance regulatory environment.

Expert knowledge of investment and insurance accounting.

Excellent knowledge of local regulations and procedures.

Experience with various captive policy structures.

Experience with Captive tax matters.

Relevant insurance and/or risk management qualification (ACII, CPCU, CIRM).

Recent team supervisory or managerial experience.

Be a resource to teams who need accounting advice.

Ability to lead client meetings.

Ability to provide training.

Self-motivated and capable of independently researching complex matters.

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Account Executive
City of Hamilton, Bermuda
Customer Success
About Marsh McLennan
A global professional services firm offering clients advice and solutions in risk, strategy, and people through its various subsidiaries.