Oliver Wyman Vector - Technical Services Manager - Kuala Lumpur

Technical Services Manager

Oliver Wyman Vector offers top-tier technical consulting and services to the aviation, aerospace, defense, and rail sectors worldwide. Our experienced team, part of the Oliver Wyman Transportation and Services Practice, delivers impactful solutions to complex industry challenges. We work closely with our clients, providing clarity and confidence, and offer proprietary technologies to enhance safety and productivity. Our team values every relationship and advocates for our clients' success, helping them navigate market challenges. We bring the expertise to advance today's priorities and the insight to shape a vision for tomorrow.

Oliver Wyman Vector is looking for a skilled Technical Services Manager to join our innovative team in Kuala Lumpur. In this role, you will balance hands-on project work with team leadership responsibilities, driving technical excellence and operational efficiency across diverse aviation consulting projects. Your expertise will be key to delivering impactful solutions, managing resources effectively, and supporting the growth and development of your team. If you thrive in a fast-paced environment and are passionate about advancing aviation technical services in the APAC region, we want you to help us shape the future of our clients and our business.

What we will count on you to do:

• Serve as a hands-on manager, balancing approximately 70% billable work with 30% Technical Services management.
• Provide technical leadership on projects such as data modeling for network expansion, new airline startups, local government regulatory reviews, MRO financial modeling, and operations.
• Oversee resource planning, financial tracking, and invoicing across multiple projects.
• Support utilization management and direct daily project assignments for your team.
• Participate in project scoping, labor estimation, and statement of work development.
• Lead and mentor team members, fostering career development, performance management, and coaching.
• Champion AS9100 quality standards throughout the organization.
• Develop and update process documentation related to departmental tasks.
• Contribute to annual financial planning, including budgeting and forecasting.
• Be available to work onsite at client facilities as needed.

What you'll bring:

• Bachelor's degree with 8+ years of relevant experience, or Master's degree with 5+ years of relevant experience in aviation technical consulting, preferably within the APAC region.
• Minimum 3 years of APAC-specific aviation technical consulting experience, including financial modeling and documentation of technical processes.
• Familiarity with APAC market study strategies and commercial due diligence.
• Proven experience in people and project management, including cross-functional team leadership; business and budget planning experience is a plus.
• Working knowledge of airline or military technical operations, including airline reliability programs, maintenance programs, and technical publications.
• Strong project management skills with the ability to identify milestones, manage conflicting priorities, and drive teams to successful completion on schedule.
• Excellent verbal and written communication skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
• Advanced proficiency in Excel, Visio, and PowerPoint.
• Strong organizational skills and the ability to manage workload independently in a fast-paced environment.
• Ability to maintain strict confidentiality on sensitive materials and issues.
• Must be able to live and work in Malaysia without company sponsorship.

Oliver Wyman is a business of Marsh, a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyan.com. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.