Client Service Representative Facility With German

Client Service Representative Facility With German

We are seeking a talented individual to join our European Business Support Center (EBSC) team at Marsh. This role will be based in Warsaw. This is a hybrid role that has a requirement of working at least three days a week in the office.

EBSC has taken over operations from Marsh Europe to enable our colleagues to focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivered in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities, and more. We are at the heart of Marsh's value proposition for multinational clients, allowing us to stay connected to business and colleagues across Europe.

We will count on you to:

• Serve as an administrative clerk, ideally also covering the technical insurance subject area
• Communicate effectively with customers and insurers
• Manage incoming emails in CRM system and process quote requests
• Create contracts, policies, amendments, and manage invoicing and billing
• Participate in internal meetings, training sessions, and industry conferences
• Handle electronics, photovoltaics, machinery, and construction segments

What you need to have:

• Education in the insurance sector or comparable professional experience, ideally in technical insurance
• Fluent German and English language skills (C1)
• Strong oral and written communication skills
• Open-minded with fast learning capabilities

What makes you stand out:

• Previous experience in the insurance sector and/or Shared Service Center (SSC) and/or customer service area
• Ability to build relationships with colleagues

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being