Strategic Account Manager

What You'll Do

Source new business revenues from a defined list of targets you will own and continue to nurture, grow & expand those accounts.

Proactively identify, target, and secure new business opportunities to meet or exceed sales targets.

Develop and maintain a pipeline of high-potential leads through research, networking, cold outreach, and leveraging existing relationships.

Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes.

Communicate customer/prospect needs and industry patterns back to Mapbox product teams to influence our technical roadmap.

Develop and execute strategies to expand Mapbox's adoption in key industry verticals, working closely with the marketing team to tell our customers' success stories.

Mentor more junior members of the sales team to help grow talent internally.

What We Believe Are Important Traits For This Role

Strong technical sales aptitude demonstrated through a combination of industry experience, size and complexity of deals closed (you'll be focused on six and seven-figure opportunities), and rapport with engineers and product owners.

Strong prospecting skills using LinkedIn, Sales Navigator and identification tools to help you source new leads.

Experience selling complex technical software into telecommunications companies preferred.

Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to C-level leadership.

Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches.

Deep curiosity, empathy, and grit — we're partnering with our customers to solve hard problems, and we win as a team.

A level of diligence regarding capture, update & reporting of key data within your territory. Excellent written and verbal communication, and interpersonal skills that maintain a personable, yet persistent, approach.

Based on the West Coast (PST) timezone preferred.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

We value high-performing creative individuals who dig into problems and opportunities.

We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $263,500 - $356,500. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.