IT Field Technician
ManpowerGroup Greece
Field Technician
On behalf of our client, a well-known and leading software and services provider in the financial, retail, and hospitality sectors, we are looking for a Field Technician.
Location: North Athens, Greece.
You will be starting your daily schedule from your home, and you will be visiting clients' sites for maintenance & repair. Our client's HQ is based at Gerakas and this is where part of your training might take place. Also, some business trips to islands will be required (daily trips, by ship/plane etc.)
Key requirement: You must own a car/motorcycle.
Working hours: Monday - Friday, 08:00 – 16:00 but there is a weekly stand by status (more info will be shared during the interview process.)
You will respond to all customer problems by resolving them or by escalating them to the proper associate or the Control Tower
You will be reporting to the Services Country Manager
What you will do:
- Perform work on low-complexity products and services, specifically front-line maintenance on various types of equipment, such as ATMs, computers, printers, and POS systems. Overall, troubleshooting is related to HW or network equipment
- Troubleshoot, maintain and repair, as well as perform modifications to the customer's equipment according to the manufacturer's/customer's instructions and always in collaboration with vendor's NOC support
- Install, modify, uninstall of equipment & software when required
- Follow appropriate security procedures when working with client's equipment or ATMs within financial institutions