Inside Sales/customer Service

Inside Sales/Customer Service

Our client, a reputable company specializing in masonry products, is seeking a dedicated Inside Sales/Customer Service professional to join their team. As an Inside Sales/Customer Service representative, you will be an essential part of the customer support department, assisting both contractors and residential customers. The ideal candidate will demonstrate friendliness, energy, reliability, conscientiousness, and a strong desire to learn about a wide range of products, contributing positively to the company's success.

Job Title: Inside Sales/Customer Service

Location: Fishkill, NY

Pay Range: $20

Shift: Monday through Saturday, with specific hours as detailed below

What's the Job?

• Greet customers warmly and professionally, providing excellent service and support
• Recommend appropriate products based on customer needs and inquiries
• Utilize point of sale software and inventory systems to process transactions accurately
• Assist in showing products in the yard and navigating the inventory
• Support the team with various administrative tasks, including basic bookkeeping and accounts payable

What's Needed?

• Minimum of 2 years of experience in customer service, sales, or related roles
• Proficiency in MS Office, MS Excel, bookkeeping, accounts payable, and basic accounting
• Strong communication and interpersonal skills to engage effectively with diverse customers
• Ability to learn and adapt quickly to new products and systems
• Physical ability to walk outside to the yard and upstairs to the office as needed

What's in it for me?

• Opportunity to work with a well-established local company in a supportive environment
• Engage in meaningful work that helps customers and supports community projects
• Gain experience with inventory management and point of sale systems
• Work Monday through Saturday with winter hours from 7:00 am to 4:00 pm
• Be part of a team that values reliability, enthusiasm, and continuous learning