Customer Services Support Operator 2 - Remote Eligible

Customer Service Coordinator

Our client, a leader in the healthcare services industry, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the Customer Care Department supporting service engineers and strategic partners. The ideal candidate will have strong critical thinking, active listening, and conflict resolution skills, which will align successfully in the organization.

Job Title: Customer Service Coordinator Location: Remote (initial 6 weeks training onsite, then remote – U.S. based) Pay Range: $23.52 per hour

What's the Job?

Manage end-to-end planning for allocation and deployment of field resources

Own customer communications for service events, ensuring commitments are met

Navigate complex scheduling discussions with customers while applying prioritization logic

Collaborate with field management to coordinate deployment of resources

Support capacity planning to meet cyclical demand and optimize utilization

What's Needed?

Bachelor's degree or equivalent experience

Strong communication skills (verbal and written) with diverse audiences

Proficiency in MS Office (Word, Excel, PowerPoint, Outlook); SAP preferred

Ability to problem-solve, think critically, and manage complex situations

Highly organized, detail-oriented, and self-motivated with strong ownership culture

What's in it for me?

Medical insurance

Dental insurance

Disability insurance

Life insurance

Weekly payment

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, parent company of Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.