Customer Service Representative

Customer Service Representative

Our client, a reputable insurance agency dedicated to providing personalized and professional insurance solutions, is seeking a motivated and detail-oriented Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the office support team, ensuring smooth daily operations and excellent customer interactions. The ideal candidate will demonstrate strong communication skills, attention to detail, and a customer-first mindset, aligning successfully with the organization's values and goals.

Job Title: Customer Service Representative

Location: Waupaca, WI

Pay: $19.00

Shift: Monday to Friday, 9:00 AM – 5:30 PM

What's the Job?

• Answer incoming calls professionally, respond to inquiries, and route calls to appropriate team members.
• Create and format reports, letters, and policy documents using Microsoft Office.
• Accurately process client payments and maintain proper documentation.
• Assist with research tasks related to insurance policies, regulations, and market trends.
• Perform clerical duties such as filing, scanning, photocopying, and organizing documents.

What's Needed?

• High school diploma or equivalent (Associate's degree preferred).
• Prior experience in customer service or office administration is a plus.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Career oriented and interested in advancement.

What's in it for me?

• Supportive and friendly work environment.
• Opportunities for professional growth.
• Potential sponsorship for insurance licensing and training.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.