Customer Service Representative

Customer Service Representative

Our client, a leading organization in the Pensacola, FL area, is seeking a motivated and dedicated Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the customer support department, assisting clients and ensuring their needs are met with professionalism and care. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, aligning seamlessly with the organization's commitment to exceptional service and continuous improvement.

Job Title: Customer Service Representative

Location: Pensacola, FL

Pay Range: $15/hr+

What's the Job?

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Provide accurate information about products and services to assist customers effectively
• Resolve customer issues and complaints with empathy and efficiency
• Document customer interactions and update account information as needed
• Collaborate with team members to improve overall customer experience

What's Needed?

• Strong verbal and written communication skills
• Ability to handle multiple tasks and prioritize effectively
• Excellent problem-solving skills and attention to detail
• Ability to work well in a team environment
• Previous customer service experience is preferred but not required

What's in it for me?

• Opportunity to develop valuable customer service skills
• Supportive work environment focused on growth and success
• Potential for career advancement within the organization
• Engaging and dynamic team culture
• Contributing to a company committed to excellence and customer satisfaction

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.