Bilingual Account Manager - Rouyn Noranda

Bilingual Account Manager - Rouyn Noranda

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

To sell the company and its services to new and existing clients, while meeting the customers needs, through personalized service by performing the following duties:

• Travel throughout assigned territory to call on existing and prospective customers to solicit business, explain the services of the company to the client using consultative selling techniques - 60%
• Telemarket existing and prospective customers to solicit business - 10%
• Follow up with all customers regarding rate requests, increases, claims, service failures, concerns - 20%
• Prepare reports of business transactions for corporate internal use ie. new business, lost business, competition, accounts at risk, accounts lost, questionnaires, sales leads, etc. - 10%
• Recommend ways to improve service to customers, including the use of the website and relative efficiency tools, quality of bills of lading, packaging and reduce claims
• Recommend ways to improve efficiency and effectiveness of the sales process
• Other duties may be assigned

Qualifications

• Must be computer literate
• Good communication skills including proficiency at listening, selling (persuasion), problem solving, consultative selling techniques, etc.
• Strong negotiation skills
• Competent math skills i.e. cubing, calculation of rates, etc.
• Proficient with geography
• Must be flexible as job requires being able to deal effectively with changing circumstances, customer demands, last minute requests, deadlines and daily stress
• Organizational and time management skills
• Sales experience is an asset as is industry knowledge

Additional Information

What do we offer you?

• Competitive wages
• Comprehensive Benefits Program
• Profit-Sharing Opportunities
• Rewarding Careers
• Opportunities for Growth and Advancement