Sales Coordinator - Inside Sales - #34851

Synchronized Clock Systems Sales Representative

Our client is a leading manufacturer in synchronized clock systems and time zone clocks. Our innovative products and systems are installed in education, healthcare, transportation, corporate, and government facilities worldwide. They are recognized for their outstanding customer service and cutting-edge technology in the advanced timing system industry.

They are a world leader in the engineering & manufacturing of synchronized clock systems. All their clocks are engineered and assembled in the United States at our main headquarters in Warminster, Pennsylvania.

Our client's clocks can be found in schools, hospitals, universities, manufacturing plants, courtrooms, business complexes, hotels, transportation facilities, and many other institutions throughout the United States and all over the world.

We're committed to providing reliable, high-quality products with top notch customer support.

Duties and Responsibilities

Quotation & Inside Sales Support

• Prepare accurate, timely quotations based on customer inquiries, pricing guidelines, and product specifications.
• Support inside sales efforts by following up on leads, identifying opportunities, and maintaining customer engagement.
• Assist in preparing sales proposals, presentations, and technical sales materials.

Customer Communication & Support

• Respond promptly to customer inquiries via email or other communication channels.
• Provide detailed product information, technical guidance, and general support to customers and prospects.
• Follow up on outstanding quotes, leads, and inquiries to support sales conversions.

Product & Technical Knowledge

• Support the sales team with product demos and presentations by clearly explaining features, benefits, and technical details.
• Coordinate with engineering or technical teams to address customer questions or resolve technical issues.

Order Processing & Coordination

• Assist with reviewing and processing sales orders for accuracy and completeness.
• Ensure all order details align with customer requirements and internal standards.

CRM & Administrative Management

• Maintain and update CRM records, including customer profiles, activity logs, opportunities, and pipelines.
• Support the sales team with meeting coordination, scheduling, and calendar management