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Key Account Manager Long Tail

Own our Spanish enterprise account portfolio and drive local revenue growth.
Madrid
Mid-Level
2 days ago
Malt

Malt

Online marketplace connecting businesses with vetted freelance professionals for project-based work across tech, design, marketing, and consulting.

Join The Future Of Work At Malt

Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform.

What makes us different:

  • A diverse team of 600 Malters across 6 European countries.
  • A culture that champions equality and inclusive growth.
  • Backed by top investors with a mission to give everyone the freedom to work differently.
  • Ready to help shape the future of work? Your next chapter starts here!
  • At Malt we believe that ambition is the way, so all lists of missions and responsibilities are non-exhaustive.

Explore Your Future Career

As part of the Global Account Management Team, you will join the Global Account Management team. This area plays a central role in Malt's plan to accelerate our growth. Ensure the local deployment, adoption, and growth of global enterprise accounts within Spain.

  • 7x growth in business volume, reaching €40M, driven by 49 consecutive months of YoY growth.
  • Shift from 70% SMB to a 95% corporate-focused business, working with IBEX 35 companies and dozens of Spanish and international multinationals.
  • Building a Spanish community of 70,000+ freelancers, that grows organically by +1,000 new professionals every month.
  • Developing a strong and recognized brand locally, able to compete head-to-head with traditional large players.

Key Responsibilities

  • Systematic Portfolio Prioritization: Manage a portfolio of 35 accounts with high operational rigor, prioritizing activities based on engagement levels and ICP alignment.
  • Strategic Account Tiering: Analyze and categorize your 35 accounts based on their growth potential to optimize commercial efforts and focus on "diamonds in the rough".
  • Demand Generation & High-Volume Prospecting: Execute high-velocity, multi-channel local prospecting (calls, emails, social selling) to uncover new use cases and generate a constant flow of projects.
  • Local Revenue Activation: Secure initial local revenue by successfully closing new projects and proactively managing mission extensions.
  • Discovery & Expert Pitching: Conduct effective discovery sessions to identify core business pain points and deliver tailored product demos for specific local Enterprise scenarios.
  • Operational Excellence & MEDDIC: Maintain high discipline in MEDDIC fundamentals to ensure professional qualification of all leads before potential escalation to larger portfolios.
  • Pipeline Management: Maintain a clean and accurate local pipeline, ensuring the CRM (Salesforce) reflects all activities and provides reliable deal forecasting.
  • Commercial Negotiation: Handle standard and mid-complexity negotiations using defined playbooks and concession rules to ensure contract profitability.

About You

  • Internal Explorer & Strategic Filter: You act as an "internal explorer" for our Enterprise segment, managing a portfolio of 35-50 transactional accounts with the strategic mindset to distinguish daily business from high-growth opportunities.
  • High-Volume "Doer": You are a natural "doer" with the proven ability to execute high-volume commercial activity and maintain consistent follow-up across a large, complex portfolio.
  • Sales Velocity & Prospecting: You are skilled in multi-channel prospecting (calls, social selling, email) and capable of qualifying leads with high velocity to keep the pipeline moving.
  • Methodological Discipline (MEDDIC): You possess a solid grasp of MEDDIC fundamentals, recording core elements accurately for every account to ensure professional qualification.
  • Consultative Pitching: You excel at delivering the Malt pitch, adapting your messaging to local contexts and handling common friction points or objections effectively.
  • Analytical & Meticulous: You can assess deep client needs and update CRM data (Salesforce) meticulously, knowing exactly when to escalate strategic topics to management when high potential is identified.
  • Experience & Mindset: You bring a relationship-driven approach with at least 3+ years in B2B sales or account management, showing high autonomy and an entrepreneurial mindset.
  • Communication & Negotiation: You are a fluent communicator and sharp negotiator in both Spanish and English, effortlessly engaging and influencing diverse stakeholders at different levels.
  • Solution-Oriented Networking: You use your strong networking skills to deepen relationships within client organizations, crafting optimal solutions that align with a partnership-oriented sales cycle.
  • Self-Motivation & Organization: You possess a high degree of self-motivation, driving initiatives quickly with strong sales planning and superb organization.

How To Join The Mission?

  • First call with Natalia, our Talent Acquisition Manager, to better understand your background, aspirations and answer any questions you may have. (30 minutes).
  • Interview with the team manager, including the evaluation of a business case, in order to assess your technical skills while diving deeper into your experience and the specifics of the role. (60 minutes).
  • Final interview with a C-level executive to discuss Malt's long-term vision.
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Key Account Manager Long Tail
Madrid
Customer Success
About Malt
Online marketplace connecting businesses with vetted freelance professionals for project-based work across tech, design, marketing, and consulting.