Senior Technical Operations Manager, JAPAC

Senior Technical Operations Manager, SpringServe

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we're looking for people to help us tackle that responsibility with creativity and focus. Magnite is the world's largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

As Senior Technical Operations Manager, SpringServe, you will play a pivotal role in supporting and scaling Magnite's SpringServe Streaming and Ad Server business across Australia and New Zealand. Based in Sydney, you will partner with premium publishers and demand partners to ensure seamless implementation, optimization, and performance of programmatic monetisation. This is a hands-on, technically rigorous role at the intersection of ad serving, programmatic infrastructure, and commercial delivery. You'll be integral to complex streaming integrations, lead on troubleshooting of delivery and monetisation challenges, and collaborate cross-functionally to improve operational efficiency and platform effectiveness. Success in this role requires a strong understanding of the programmatic ecosystem, sound analytical judgement, and the ability to translate technical detail into practical, revenue-driving solutions. If you're naturally curious, technically minded, and excited about solving problems in a fast-moving space, this role is for you.

In this role you will:

• Act as a primary technical point of contact for broadcasters and demand partners across Magnite's SpringServe ad serving and programmatic platforms
• Lead and support end-to-end streaming integrations, including onboarding, SSAI/CSAI environments, VAST/VMAP validation, deal configuration, and structured post-launch QA.
• Provide clear technical guidance to clients, ensuring best-practice implementation and monetisation readiness
• Diagnose and resolve streaming delivery, latency, fill-rate, and buy-side issues, working in collaboration with Magnite's Demand, Product, and Engineering teams
• Analyse ad calls, logs and delivery data to identify root causes and build well-documented, evidence-based engineering tickets
• Support optimisation initiatives to improve implementation quality, yield performance, and operational reliability
• Act as the technical point of contact for the Australia and New Zealand revenue team, identifying process improvements that enhance scalability and efficiency
• Develop and maintain internal reporting, documentation, automation tools, and workflow standards to support consistent execution
• Contribute to knowledge-sharing and training initiatives to uplift internal technical capability

We're looking for someone with:

• 4+ yrs experience in ad tech, programmatic operations, or technical account management
• Strong understanding of the programmatic supply chain, including SSPs, DSPs, deal types, and auction mechanics
• Practical experience working with Server-Side or Client-Side Ad Insertion, VAST/VMAP, OpenRTB, or bidstream concepts
• Ability to analyse logs, delivery data, and technical documentation to isolate and articulate issues clearly
• Strong Excel skills; SQL or scripting experience (Python/JavaScript) advantageous
• Experience working with ad servers such as Google Ad Manager, SpringServe, or similar platforms
• An analytical, detail-oriented mindset, comfortable operating in a dynamic environment
• Strong communicator capable of explaining technical concepts to both technical and commercial stakeholders
• Proactive problem solver with a structured approach to troubleshooting
• The ability to manage multiple priorities independently while maintaining high execution standards

Comprehensive Perks and Benefits:

• Holiday Breaks and Quarterly Wellness Days
• Equity and Employee Stock Purchase Plan
• Family-Focused Benefits and Parental Leave
• Private Medical Insurance
• Superannuation Contributions
• Disability and Life Insurance
• Mobile Phone Subsidy
• Fitness and Wellness Reimbursement

Company Culture:

We believe collaboration is essential to success. Magnite's hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.

Magnite Invests in You:

• Career Development Initiatives and a Career Growth Framework
• Culture and Inclusion Programs
• Bonusly Peer-to-Peer Recognition Program
• Community Service and Volunteer Events
• Company-Matched Charitable Contributions
• Mental Health Support

About Us:

The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC. Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite's local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.