Inside Sales Collaborative Account Manager
Lyreco
Inside Sales Collaborative Account Manager
We are looking to recruit an Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford.
As an Inside Sales Collaborative Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!
Benefits include 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), pension & life assurance scheme, private medical insurance (after one year of service), 2 fully paid community volunteering days each year, referral scheme, opportunity for career break – after 3 years of service.
As an Inside Sales Collaborative Account Manager your responsibilities are:
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
The ideal Inside Sales Collaborative Account Manager will have:
- Previous experience of telephone-based sales
- Previous experience in account management & sales environment.
- Reliable and determined in attitude, assesses own performance and strives to exceed.
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
- Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.