Customer Service Representative - Join our Winning Team!

Location: Tempe, AZ | Full-Time | In-Office

Are you a motivated communicator who thrives on success? Do you have a knack for connecting with people over the phone? If so, Home Concepts Custom Remodeling wants YOU to be a key part of our growing Customer Service Team!

We're looking for top-performing Customer Service Representatives to help us connect with customers who are already interested in what we offer. If you have experience in outbound calling, appointment setting, or sales-you'll feel right at home and hit the ground running.

What You'll Do:

• Qualify and schedule appointments for our expert sales team
• Handle both inbound and outbound calls with professionalism and enthusiasm
• Communicate clearly and confidently with customers and prospects
• Meet-and exceed-daily and weekly performance goals
• Work from our upbeat and supportive Tempe office

Shifts Available:

• Monday-Friday: 8:00 AM-4:00 PM or 9:00 AM-5:00 PM
• Occasional Saturdays based on demand

Compensation & Perks:

• Competitive base pay plus attractive bonuses and commission opportunities
• Paid vacation after 90 days
• Health insurance: We cover 50% of your premium after 90 days
• Flexible scheduling options
• Supportive team environment with room to grow

Ideal Candidate Has:

• 1+ year of experience in phone sales, cold calling, or appointment setting
• Strong communication skills and a goal-driven mindset
• Experience in appointment setting is a huge plus

Work Setting:

• In-person at our Tempe office
• Call center environment
• We encourage people with a criminal record to apply

Ready to join a high-energy team that values your skills and rewards your success? Apply today and start your next chapter with us!